SQA Services operates a global network for supplier quality management across highly regulated industries including aerospace, defense, life sciences, and medical devices. Founded in 1995, the company deploys quality professionals across 90+ countries to perform audits, inspections, engineering assessments, and corrective action implementations. The company's STEPQ platform, introduced in 2000, provides cloud-based real-time monitoring and control of supplier quality performance across distributed supply chains.
The technical approach combines on-site expertise with centralized data systems. Field engineers conduct physical inspections and assessments using standardized methodologies including AS9102, GD&T verification, and Six Sigma protocols. Data flows into the STEPQ platform alongside complementary systems like QuaSAR and ProBAR for root cause corrective action (RCCA) tracking and 8D problem-solving workflows. The architecture separates data collection at supplier sites from analysis and reporting layers accessible to client quality teams.
Recent deployments include supporting COVID vaccine manufacturing scale-up and aerospace supply chain recovery programs. The company handles quality management program execution for clients rather than providing software-only or consulting-only solutions - managing the complete workflow from supplier selection audits through non-conformance resolution. The service model addresses supply chain quality challenges in industries where regulatory compliance requirements (FDA, FAA, ISO standards) create verification overhead that companies prefer to outsource rather than maintain in-house across global supplier bases.