Sales Engineer (Lawn Robotics)

As a Sales Engineer , you will serve as the vital bridge between our cutting-edge technology and the global market. You won't just solve complex technical challenges; you will be a strategic player in channel development, distributor management, and market intelligence. By providing expert technical solutions, you will drive business growth and ensure our products maintain a leading position in the industry.

Key Responsibilities 1. Pre-sales Technical Support & Solutions

• Partner with the sales team on customer visits, delivering professional product demonstrations and technical presentations to address concerns and accelerate deal closures.
• Design customized installation and operational workflows for key accounts or specialized applications (e.g., precision farming, large-scale commercial turf).
• Design and deliver regular technical training programs for distributors and dealers to enhance their independent sales and maintenance capabilities.
• Oversee the regional technical service network to ensure all partners meet the brand’s high standards for delivery and service.

Who We Are Looking For

As a Sales Engineer , you will serve as the vital bridge between our cutting-edge technology and the global market. You won't just solve complex technical challenges; you will be a strategic player in channel development, distributor management, and market intelligence. By providing expert technical solutions, you will drive business growth and ensure our products maintain a leading position in the industry.

Key Responsibilities 1. Pre-sales Technical Support & Solutions

• Partner with the sales team on customer visits, delivering professional product demonstrations and technical presentations to address concerns and accelerate deal closures.
• Design customized installation and operational workflows for key accounts or specialized applications (e.g., precision farming, large-scale commercial turf).

2. Channel Enablement & Partner Management

• Design and deliver regular technical training programs for distributors and dealers to enhance their independent sales and maintenance capabilities.
• Oversee the regional technical service network to ensure all partners meet the brand’s high standards for delivery and service.

3. On-site Deployment & Troubleshooting

• Provide hands‑on guidance for initial product installation, software configuration, GNSS/positioning system calibration, and routine operations.
• Rapidly respond to on‑site technical emergencies; analyze recurring issues to develop standardized FAQs and technical knowledge bases.

4. Market Intelligence & R&D Liaison (VOC)

• Conduct front‑line research on local market trends, competitor movements, and emerging opportunities in precision farming and autonomous mowing.
• Collect and synthesize feedback from dealers and end‑users (Voice of Customer) to provide actionable insights for R&D and Sales Management, driving continuous product iteration.

Qualifications

• Education: Bachelor’s degree or higher in Mechanical Engineering, Automation, Robotics, Electronics, Agricultural Machinery, or a related field.
• Experience: Proven experience in technical support or sales engineering within the Lawn Mower (OPE) or Agricultural Machinery industries.
• Technical Expertise: Strong technical background with a deep understanding of hardware‑software integrated systems.
• Communication: Exceptional communication and negotiation skills; ability to translate complex technical jargon into clear, value‑driven language for customers.
• Professionalism: Highly self‑motivated, resilient under pressure, and a proactive team player.
• Mobility: Willingness to travel frequently to meet customers and support field operations.
• Language: Proficient in English (written and oral) for seamless collaboration with global R&D and management teams.

If you are passionate about robotics and ready to drive the future of smart landscaping, we want to hear from you!

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