Robotics Demo Operations & Software QA Engineer, Robot Operations

Location: Palo Alto, CA

1X builds humanoid robots that work alongside people. Every demo—internal or external—must run perfectly on the first try.

The Role

As an Individual Contributor at 1X Technologies, you will ensure flawless execution of humanoid robot demos while performing software QA for robot OS releases and AI models. This hands-on role focuses on real-time operations, testing, and feedback loops to drive product improvements in a fast-paced environment.

You Will

Plan and execute robot demos, including scheduling, setup, rehearsal, on-site monitoring, teardown, and risk mitigation for zero-defect outcomes.
Monitor robot performance during demos, debug hardware/software issues using logs and tools, and perform repairs or preventive maintenance.
Test and validate robot OS releases, firmware updates, and new AI models from the team before deployment to the fleet.
Develop test plans, strategies, cases, and baselines for autonomy, navigation, sensors, and connected features (e.g., apps, cloud interfaces).
Collect and analyze demo data across product dimensions (hardware, mechanics, software) to identify issues, compile summaries, and recommend improvements.
Collaborate with R&D, AI, and ops teams on release criteria, issue tracking, and KPI dashboards.
Create documentation, guides, and checklists for demo readiness, quality resolutions, and process enhancements.

Requirements

Must Have

8+ years in robotics operations, field engineering, or software QA, with experience in high-stakes demos or product launches.
Proficiency in real-time debugging, performance analysis, and testing connected systems.
Strong cross-functional collaboration skills and ability to thrive under pressure.
Passion for quality, customer experience, and continuous product improvement.

Benefits & Compensation

Salary Range: $110,000 – $175,000 + equity
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays

Equal Opportunity Employer
1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.

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Robotics Demo Operations & Software QA Engineer